Your eyes, ears, and boots on the ground in Lisbon. We handle the leaking taps, the official mail, and the random quirks of your second home, so you don't have to stress from 2,000 miles away.
For four years, we looked after one home for an owner living overseas; the upkeep, the utilities, the paperwork, the trades.
We learned that people don't just need a property watcher. They need someone local they can trust to handle the house and help them navigate life in Lisbon.
Third-party trade invoices (plumbers, electricians) are always billed directly to you. You only pay our separate coordination fee.
The recurring backbone of the service.
Business Hours: 09:00 to 18:00. Out-of-hours support charged at €60 / hour
We inspect the lock, handle and frame for tampering, gas smell-check, then disarm and enter.
A hygrometer records humidity and temperature. We air the property, then check ceilings, baseboards and window perimeters for damp or mould.
Every tap, shower and toilet is run. Confirm that the breaker panel and refrigeration are stable.
Windows and shutters are closed. Lights and fixtures off.
A standardized report lands via WhatsApp or email after every visit.
Hygrometer, main rooms, mail.
Every report opens with a clear status: All Clear or Action Required.
We hold alarm codes, floor plans and confidential mail. That trust is the whole business, so it's protected with the same care as the property itself.
Keys are tagged with an alphanumeric ID (never an address or name) and stored securely. Never handed to a contractor without your written consent.
Alarm codes and PINs live in a zero-knowledge, 2FA-encrypted vault. We collect only what is strictly needed and purge it the moment your contract ends.
Official notices are scanned in high resolution and delivered through a secure channel within 24 hours. Junk with your name on it is cross-cut shredded, never binned intact.
A four-tier triage matrix decides what we fix on the spot, when a trade is booked, and when we shut off the main and call you; safety and your property first, always.
Tell us a little about your home and how often it sits empty. We'll reply within 24 hours to arrange a call - no obligation.